SHIPPING

How much will shipping cost?
UK shipping is free for orders over £50, any orders less than that will be charged a shipping fee at a flat rate of £2.99.

International shipping will be calculated at checkout.

What is the status of my order?
Tracking will be provided where possible for international orders. Please check your dispatch email for tracking information.

UK orders will be shipped Tracked 48. Please check your dispatch email from info@matarmstrong.co.uk for tracking information.

Do you ship internationally?
We do, however, not all of our products are available for international delivery. 

For orders to countries in the EU, we use IOSS to collect VAT at the checkout rather than the customer having to pay it plus additional charges, upon receiving the parcel. We do however advise you to keep the value of each order below the threshold of €150 to avoid unexpected customs fees and duties.

‍When will I receive my order?
‍We expect 3-5 working days for UK customers. 3-10 working days for international customers.

Can I change or cancel my order?
If you received an email saying that your order shipped, then we cannot cancel your order. It means it has already left our warehouse and it is in the good graces of the carriers. If it has not shipped, and you wish to change or cancel an order after you’ve submitted it, please email our Customer Support team at info@matarmstrong.co.uk along with your order number.